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| akrpan-pure | I just created a Ubuntu One account under the email cinder.ci@purestorage.com, but when I try to sign in to review.opendev.org it gives me "Not found" and the URL says "SignInFailure,SIGN_IN,Contact+site+administrator" | 17:22 |
|---|---|---|
| akrpan-pure | Anyone available to help me figure out why I can't sign in? | 17:22 |
| akrpan-pure | (and yes I validated/approved the email address) | 17:23 |
| fungi | akrpan-pure: when i sign into the gerrit webui for review.opendev.org, the "personal data request" page asks me to share my full name and email address. make sure those checkboxes are engaged | 17:38 |
| akrpan-pure | fungi: they are for me, yep | 17:38 |
| fungi | the other possibility is that there is already a gerrit account corresponding to that e-mail address... checking | 17:39 |
| akrpan-pure | That wouldn't surprise me: Ubuntu One said it didn't exist when I did a password reset, but something could be wonky | 17:39 |
| akrpan-pure | If that is the case, I'll just delete that account and use a new email address | 17:39 |
| akrpan-pure | Er, I guess just changing the address on this one would be easier | 17:39 |
| fungi | _account_id: 12369, name: Pure Storage CI, email: cinder.ci@purestorage.com, username: purestorage-cinder-ci | 17:40 |
| fungi | that's an account, i'll see what additional detail i can get regarding creation date and stuff | 17:40 |
| fungi | akrpan-pure: if the old account is no longer in use, we can set it inactive and then you'll be able to create a new one for the same address | 17:42 |
| akrpan-pure | So yeah, that's our old account we're using for third-party CI: I tried doing a password reset on that email but Ubuntu One said there wasn't an account under that email | 17:43 |
| akrpan-pure | *shrug* | 17:43 |
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| fungi | registered_on: 2015-12-16 17:55:29.000000000 | 17:43 |
| fungi | yeah, so created just over 5 years ago | 17:43 |
| akrpan-pure | fungi: yeah, go ahead and set it as inactive, that's fine with me | 17:43 |
| fungi | we used to manually create accounts for third-party ci systems, but we stopped doing that years ago in favor of just asking third-party ci operators to create openids and make the accounts themselves | 17:44 |
| fungi | i'll set that one inactive | 17:44 |
| fungi | akrpan-pure: and done. try logging in again | 17:45 |
| akrpan-pure | Hrmmm... same error | 17:46 |
| fungi | i may need to flush the accounts cache | 17:46 |
| fungi | i'm flushing all caches, this may take a few minutes | 17:46 |
| akrpan-pure | Seems reasonable | 17:47 |
| fungi | and yeah, the gerrit error.log indicates that was why it was rejecting the login attempts: com.google.gerrit.server.account.AccountException: Email 'cinder.ci@purestorage.com' in use by another account | 17:51 |
| fungi | so good guess. i should have looked in the log sooner ;) | 17:51 |
| fungi | cache flush is still underway though | 17:51 |
| akrpan-pure | Sweet, just hanging tight | 17:52 |
| fungi | akrpan-pure: looks like it finished. if you want to try to authenticate again, i'm watching the logs this time for any other errors | 17:55 |
| akrpan-pure | Same thing :/ | 17:56 |
| fungi | yeah, same error in the log too, still claims the address is in use by another account. i'll see if there was more than one | 17:56 |
| clarkb | ya I don't think disabling the account will help there | 17:56 |
| clarkb | you likely have to chagne the email address on one of them or make a third | 17:57 |
| akrpan-pure | Yeah, I'll just make another address at this point to not take up too much time for either of us | 17:57 |
| akrpan-pure | Thanks for the help and investigation! :D | 17:57 |
| clarkb | fungi: the email checks happen in weird places like when you want to set an ssh key too | 17:57 |
| fungi | akrpan-pure: i've deleted that address from the inactive account if you want to try again | 17:58 |
| fungi | possible the new version of gerrit we just upgraded too doesn't even allow duplicate addresses on inactive accounts | 17:58 |
| fungi | er, upgraded to | 17:59 |
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| akrpan-pure | fungi: sure, one sec | 18:08 |
| akrpan-pure | Well, the page still says "Not found" but it took me to a different URL this time: https://review.opendev.org/registerq/status:open%20-is:wip | 18:09 |
| akrpan-pure | Looks like it's trying to do some first-time login stuff but isn't quite working right? | 18:09 |
| clarkb | I wonder if we need to reindex accounts too? | 18:11 |
| clarkb | since the dashboard stuff comes out of the indexes iirc | 18:12 |
| fungi | WARN com.google.gerrit.server.account.AccountManager : Email | 18:16 |
| fungi | cinder.ci@purestorage.com is already assigned to account 12369; cannot create ex | 18:16 |
| fungi | ternal ID https://login.ubuntu.com/+id/NF8Apcp with the same email for account 32911 | 18:16 |
| fungi | huh | 18:16 |
| fungi | so deleting the address from the account doesn't remove the external id association | 18:17 |
| clarkb | interesting | 18:17 |
| clarkb | and those get hashed and are "fun" to dig into directly. I think the api can give you more details though and you can potentially remove the external id for the old account via the api? | 18:17 |
| clarkb | that might be worth filing as a bug though | 18:18 |
| fungi | may be able to via rest api, doesn't look like set-account can do it via the cli | 18:18 |
| clarkb | because that seems like a leak | 18:18 |
| akrpan-pure | I'm gonna get another email address ready anyways just in case, worst case we get the old one working and I just delete the new address I make | 18:18 |
| clarkb | fungi: https://gerrit-review.googlesource.com/Documentation/rest-api-accounts.html#get-account-external-ids https://gerrit-review.googlesource.com/Documentation/rest-api-accounts.html#delete-account-external-ids | 18:18 |
| fungi | i'll need to elevate permissions on my web account to try doing things like that via rest api | 18:18 |
| clarkb | I like that the get results are not in the same datastructure format as the delete post request item | 18:20 |
| clarkb | at least according to the docs :/ | 18:20 |
| clarkb | oh I see you give it the value for the identity key | 18:21 |
| clarkb | they should really update their docs to use the same value across both to make that more clear :/ | 18:22 |
| akrpan-pure | Got a new address on the account and it works, so I'm unblocked for now at least | 18:25 |
| akrpan-pure | Thanks a ton! | 18:25 |
| fungi | akrpan-pure: sure, thanks for reaching out and for bearing with us on this | 18:29 |
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| prometheanfire | glean appends /etc/hosts and /root/.ssh/authorized_keys every reboot, I think I'm going to check if the line we wish to add is already in each file and skip appending if so | 20:28 |
| prometheanfire | hmm, looks like a check is already there, using re.match, which doesn't seem to work | 20:31 |
| fungi | failing to properly match the start of the line maybe? | 20:31 |
| fungi | perhaps someone meant to use re.search() instead? | 20:32 |
| prometheanfire | maybe unicode, we add it as unicode but the re.match uses a straight string, python.unicode | 20:33 |
| fungi | ahh | 20:33 |
| prometheanfire | I can play around | 20:33 |
| fungi | that could do it | 20:33 |
| prometheanfire | fungi: a+ doesn't allow reading the file to search it | 20:51 |
| prometheanfire | should be r+ I think, gonna try with just that change | 20:52 |
| prometheanfire | well, that's what worked with my custom stuff, still needs a regex fix I think | 20:53 |
| corvus | #status log manually removed pabelanger's email address from openstackid01.openstack.org /etc/aliases since ansipuppet isn't running there | 21:23 |
| openstackstatus | corvus: finished logging | 21:23 |
| corvus | infra-root: anyone know what mirror01.sto2.citycloud.openstack.org is? there's a host at 77.81.189.96 that thinks that's it's name but it's not in dns | 21:26 |
| clarkb | corvus: we had 4 cityclodu regions at one time but then turned them all off, then more recently spun up kna1 in conjuction with airship. I think that sto2 host may just be old and stale and probably should be claened up | 21:26 |
| corvus | clarkb: maybe i'll 'poweroff' for now? | 21:27 |
| clarkb | wfm | 21:27 |
| clarkb | at one point I think we expected we might turn them back on as more capacity came online but then that didn't materialize | 21:27 |
| corvus | #status log issued 'poweroff' on 77.81.189.96 (was mirror01.sto2.citycloud.openstack.org) since that region is not in use and the host is not under config management | 21:28 |
| openstackstatus | corvus: finished logging | 21:28 |
| corvus | clarkb: https://twitter.com/elonmusk/status/1344327757916868608 "We're going to try to catch the Super Heavy Booster with the launch tower arm, using the grid fins to take the load" | 21:30 |
| corvus | clarkb, fungi: ^ we might have a chance (in a few years?) to see something more amazing than rockets landing on drone ships | 21:31 |
| clarkb | space baseball | 21:32 |
| openstackgerrit | Matthew Thode proposed opendev/glean master: add hosts entries and ssh keys only once https://review.opendev.org/c/opendev/glean/+/768785 | 21:36 |
| prometheanfire | fungi: ^ there we go :D | 21:36 |
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| fungi | prometheanfire: good catch, yeah a+ file mode won't give you read i don't think alternative would be to use a separate open() with no explicit mode for the check | 22:41 |
| prometheanfire | ya, I wasn't able to get the regex to work easilly enough (lazy) so changed to use a line.startswith because I'm both lazy and regex seemed like overkill | 22:42 |
| fungi | corvus: oh, wow, also guinness world's record for largest game of "catch" i suppose (assuming guinness world's records feels their jurisdiction extends past the ionosphere?) | 22:43 |
| openstackgerrit | Matthew Thode proposed opendev/glean master: add hosts entries and ssh keys only once https://review.opendev.org/c/opendev/glean/+/768785 | 22:58 |
| prometheanfire | forgot about the selinux thing (even saw it in the git history) | 22:59 |
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| fungi | heh | 23:15 |
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