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| philip_stoev | Hello, I am having a problem with a trove VM not coming up - from BUILD status it went to ERROR . What are the option to debug such a situation? The logs on the controller do not provide useful information. Trove does not allow SSH access to VMs. | 13:42 |
|---|---|---|
| philip_stoev | I am using the qemu MySQL 5.5 image from Tesora. The VM pings but the MySQL port is not open. | 13:43 |
| amrith | what do you see in the logs | 13:43 |
| vkmc | philip_stoev, can you check and paste in paste.openstack.org the trove-taskmanager.logs? | 13:43 |
| philip_stoev | will do, thanks | 13:44 |
| amrith | are you the one who said you are getting a timeout in create? | 13:44 |
| amrith | if yes, what is the environment you are running in? | 13:44 |
| amrith | what kind of machine | 13:44 |
| amrith | what operating system | 13:44 |
| amrith | is it bare metal or virtualized? | 13:44 |
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| philip_stoev | http://paste.openstack.org/show/208334/ | 13:45 |
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| philip_stoev | It is a Ubuntu 14.04.2 | 13:45 |
| amrith | bare metal or virtualized? | 13:46 |
| philip_stoev | the machine is physical, all OpenStack components run on it, plus the VM I am trying to start using Trove | 13:46 |
| philip_stoev | starting non-Trove VMs via nova works | 13:46 |
| amrith | ok, yuo pasted one log file, .. what about trove task manager log file? | 13:47 |
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| amrith | please also do this ... | 13:47 |
| amrith | sudo apt-get install cpu-checker | 13:47 |
| amrith | kvm-ok | 13:47 |
| amrith | and let me know what it says | 13:47 |
| -openstackstatus- NOTICE: gerrit has been restarted to clear a problem with its event stream. change events between 13:09 and 13:36 utc should be rechecked or have approval votes reapplied as needed to trigger jobs | 13:47 | |
| philip_stoev | "INFO: /dev/kvm exists | 13:48 |
| philip_stoev | KVM acceleration can be used" | 13:48 |
| amrith | ok, good, what about task manager, api and conductor log files. | 13:49 |
| amrith | how was Trove installed? was it from openstack.org or did you get packages from tesora as well? | 13:51 |
| philip_stoev | the logs are too big for the pastie server, one second please | 13:51 |
| amrith | you don't have to post the entire log file ;) just the messages around the time of trove create ... | 13:52 |
| philip_stoev | http://paste.openstack.org/show/208347/ | 13:53 |
| philip_stoev | this should be the trove-taskmanager.log | 13:53 |
| philip_stoev | there is nothing in trove-conductor.log from the hour when I last tried to start the VM | 13:54 |
| philip_stoev | openstack does not provide Trove packages for ubuntu as far as I understand. I used the Tesora apt repository | 13:55 |
| philip_stoev | trove --version reports 1.0.5 | 13:55 |
| amrith | tesora community or enterprise? | 13:55 |
| philip_stoev | tesora community | 13:57 |
| philip_stoev | api log : http://paste.openstack.org/show/208355/ | 13:57 |
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| amrith | so everything, trove, nova, all run on the same machine? | 13:58 |
| amrith | and nova instances will be launched on the same machine? | 13:58 |
| philip_stoev | Yes, that is correct. | 13:58 |
| amrith | are you configured with neutron or nova networking? | 13:58 |
| philip_stoev | It is nova I believe | 13:58 |
| amrith | what version of the rest of openstack? i.e. nova, cinder, swift etc., | 13:59 |
| philip_stoev | root@ubuntu:/var/log/trove# nova --version | 14:00 |
| philip_stoev | 2.24.1 | 14:00 |
| philip_stoev | root@ubuntu:/var/log/trove# swift --version | 14:00 |
| philip_stoev | swift 2.3.0 | 14:00 |
| philip_stoev | root@ubuntu:/var/log/trove# cinder --version | 14:00 |
| philip_stoev | 1.1.0 | 14:00 |
| philip_stoev | I installed the machine from scratch yesterday | 14:00 |
| amrith | how did you install it? | 14:01 |
| amrith | for example, nova? | 14:01 |
| amrith | did you install from packages or from openstack.org? | 14:01 |
| philip_stoev | I followed these instructions http://docs.openstack.org/juno/install-guide/install/apt/content/ | 14:03 |
| philip_stoev | so all except Trove from the openstack repository | 14:03 |
| philip_stoev | I am looking for a general mechanism to debug such failures now and in the future. Apart from creating a custom image with SSH enabled and an integrated public key, is there any other way to figure out what is going on inside the vm? | 14:05 |
| amrith | what bits of openstack; those appear to be tip of kilo | 14:05 |
| amrith | if you just cloned the repository | 14:05 |
| philip_stoev | I do not think I cloned any repository, I used apt-get throughout | 14:05 |
| philip_stoev | The VM is up in a sense the VNC does show a login promt and the nova console for the VM does not show any errors. | 14:06 |
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| philip_stoev | but I can not connect to the MySQL that is to be in it. | 14:06 |
| amrith | ok, so you used canonical's packages? | 14:06 |
| amrith | for all things except trove | 14:07 |
| amrith | and used tesora's community trove? | 14:07 |
| philip_stoev | yes | 14:07 |
| philip_stoev | I belive so. | 14:07 |
| philip_stoev | I found this blueprint , https://blueprints.launchpad.net/trove/+spec/ssh-key-option , but I can not find how to actually use this functionality. | 14:08 |
| amrith | ok, so first ... we don't recommend you do what you are doing | 14:09 |
| amrith | if you follow along with the documentation with the tesora community edition it will have you put tesora on an independent vm | 14:09 |
| amrith | and no, you can't ssh into the instances built with those images. | 14:09 |
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| philip_stoev | so how does one debug situations where the database server refuses to come up? | 14:10 |
| amrith | I'd suggest you pick up the conversatin on #tesora | 14:12 |
| amrith | since it appears to be tesora specific | 14:12 |
| philip_stoev | ok | 14:13 |
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| openstackgerrit | Petr Malik proposed openstack/trove: Fix process attribute check in BackupRunner https://review.openstack.org/177508 | 18:05 |
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| openstackgerrit | Peter Stachowski proposed openstack/trove-specs: Add 'CLI/Python API' section to spec template https://review.openstack.org/174937 | 20:07 |
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| crobertsrh | I've installed trove as part of my devstack. When I try to launch an instance (mysql), the instance seems to start up, but the trove guestagent eventually times out. Has anyone here seen such a problem? I can't seem to ping or ssh to the VM when launched via the trove UI, but if I launch the image by itself, I can ssh and ping and do whatever I want on it. | 20:20 |
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| edmondk- | crobertsrh, yeah | 20:31 |
| edmondk- | crobertsrh, go here https://wiki.openstack.org/wiki/Trove/trove-integration | 20:32 |
| crobertsrh | Any chance you can recommend a fix? | 20:32 |
| edmondk- | and at the bottom I put some ways to diagnose it | 20:32 |
| edmondk- | under common errors | 20:32 |
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| edmondk- | it's under the part about the trove erroring after create | 20:32 |
| crobertsrh | thanks. I'll give it a go | 20:32 |
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