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| openstackgerrit | OpenStack Proposal Bot proposed openstack/trove: Updated from global requirements https://review.openstack.org/419362 | 01:05 |
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| openstackgerrit | Merged openstack/python-troveclient: Add OpenStackClient plugin and flavor list https://review.openstack.org/400979 | 02:32 |
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| openstackgerrit | Anh Tran proposed openstack/trove-dashboard: Remove white space between print () https://review.openstack.org/421039 | 02:56 |
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| openstackgerrit | Merged openstack/trove: Disable wait for force-delete https://review.openstack.org/420190 | 03:41 |
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| openstackgerrit | OpenStack Proposal Bot proposed openstack/trove-dashboard: Imported Translations from Zanata https://review.openstack.org/420300 | 06:14 |
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| openstackgerrit | Merged openstack/trove-dashboard: Imported Translations from Zanata https://review.openstack.org/420300 | 14:13 |
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| mguz | Hi, running trove in liberty, followed the "Manual Install" Guide on the openstack docs pages. | 15:24 |
| mguz | instances spin up and usually never finish building in trove. | 15:25 |
| mguz | nova instance spins up and is working but the next stage never completes | 15:25 |
| mguz | seeing "OR trove.guestagent.api [-] Error calling get_filesystem_stats" | 15:25 |
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| mguz | on the trove-api/conductor/taskmanager server | 15:26 |
| mguz | also seeing " ERROR trove.instance.models [-] An error occurred communicating with the guest: Timed out waiting for a reply to message ID: xx" | 15:26 |
| mguz | and this : ERROR trove.guestagent.api [-] Error calling stop_db | 15:28 |
| mguz | seems like a communication error is happening somewhere | 15:28 |
| mguz | but i can seem to see where | 15:28 |
| mguz | rabbitmq is working and trove is connecting to it ok. | 15:28 |
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| mguz | i think my problem might be with heat | 16:10 |
| mguz | trove uses a plugin "is_service_available" | 16:11 |
| mguz | and i'm seeing a lot of "AttributeError: 'NoneType' object has no attribute 'service_types'" | 16:11 |
| mguz | from heat | 16:11 |
| amrith | mguz, liberty is so long ago and no longer supported. we may be able to help you better if you are on a more recent version of the software. | 16:26 |
| peterstac | mguz, what amrith said ;) | 16:26 |
| peterstac | plus later versions have much better error reporting | 16:26 |
| peterstac | if you *must* be on liberty then you'll probably have to take a look at the guest agent log on the running instance to find out what's wrong | 16:27 |
| mguz | This is a stack that is actively in use. | 16:28 |
| mguz | upgrading it every 6 months isn't something that is possible | 16:28 |
| peterstac | it's a production system? | 16:28 |
| mguz | yep, we need to add trove as a service | 16:28 |
| peterstac | do you have ssh access to the trove instances? | 16:29 |
| amrith | mguz, please post complete logs on gist | 16:30 |
| amrith | rather than giving some excerpts that you think are relevant | 16:30 |
| amrith | then we'll be able to make a reasonable suggestion about what's going on | 16:30 |
| mguz | not so far. the image that the install guide recommends does not provide password ssh access | 16:33 |
| mguz | and at least this trove doesn't offer to inject public key | 16:33 |
| mguz | ack on the logs, was just hoping i was doing something obvious that y'all would recognize | 16:34 |
| peterstac | like amrith said, liberty was a long time ago - we have different error messages now ;P | 16:39 |
| peterstac | but it does seem as if something isn't set up right on the image (wild guess, based on the messages you posted) | 16:40 |
| mguz | unfortunately business tend not to move as fast as the release pace. we have change controls, maintenance windows, change review etc etc to contend with | 16:41 |
| peterstac | without access to the guest, it'll be hard to track down (especially on the liberty version) | 16:41 |
| peterstac | sure, I understand that | 16:41 |
| peterstac | maybe you could set things up in your dev env to allow ssh access | 16:41 |
| mguz | is there a "debug" image available that would allow this | 16:42 |
| mguz | something like cirros is for | 16:42 |
| peterstac | you can try using devstack and pinning it to liberty | 16:42 |
| peterstac | but once again nobody has probably run that in 6 months so it might not work | 16:43 |
| peterstac | (by devstack I mean using the old trove-integration repo) | 16:43 |
| peterstac | https://github.com/openstack/trove-integration | 16:43 |
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| peterstac | mguz, do you work for IBM? | 16:47 |
| peterstac | johnma is a trove core and is from IBM as well, maybe she can assist? | 16:47 |
| mguz | i do.. | 16:48 |
| mguz | i kinda thought trove was going to be easier to install than this tho. | 16:48 |
| mguz | ironic was much easier ;-) | 16:48 |
| peterstac | it's the ongoing issue - trove isn't that hard to understand, but building a proper production-ready guest image isn't trivial | 16:49 |
| peterstac | s/understand/install/ | 16:49 |
| mguz | not to worried about things being hard, just hoping that there was an image that i could import into this env and use to debug the guestagent | 16:50 |
| mguz | don't want to mess with devstack, never used it and that would add another learning curve. | 16:51 |
| mguz | this is a "private stack instance" which is part of a devops setup | 16:52 |
| mguz | so i don't mind using non production ready images either | 16:52 |
| peterstac | well, that's what trove-integration was for - it quickly build you working test images (it still exists currently, but has been rolled into the actual trove repo; in liberty it was separate) | 16:54 |
| mguz | ic. i guess there's no getting around that extra learning curve then... | 16:54 |
| peterstac | trove-integration isn't that hard - ping johnma and she can help you | 16:55 |
| mguz | okdoke. i'll check it out and ping her too | 16:55 |
| peterstac | sounds good | 16:56 |
| johnma | peterstac, amrith: will chat with mguz about trying to build an image | 16:59 |
| peterstac | ok johnma, thx! | 17:00 |
| openstackgerrit | Trevor McCasland proposed openstack/python-troveclient: Add backup-list to OSC https://review.openstack.org/421394 | 17:22 |
| openstackgerrit | Trevor McCasland proposed openstack/python-troveclient: Add backup-list to OSC https://review.openstack.org/421394 | 17:24 |
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| openstackgerrit | Merged openstack/trove: Test to figure out why CONTROLLER_IP is blank https://review.openstack.org/419182 | 18:33 |
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| openstackgerrit | Trevor McCasland proposed openstack/python-troveclient: Add cluster-list to OSC https://review.openstack.org/421462 | 19:21 |
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| diablo_rojo | Hello, just wanted to give you all a reminder that the period for the Travel Support Program for the PTG ends today. We would love to get more people from trove to the PTG. Here is the link to the TSP Application: https://openstackfoundation.formstack.com/forms/travelsupportptg_atlanta | 19:48 |
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| openstackgerrit | Trevor McCasland proposed openstack/python-troveclient: Add cluster-list to OSC https://review.openstack.org/421462 | 20:32 |
| openstackgerrit | OpenStack Proposal Bot proposed openstack/python-troveclient: Updated from global requirements https://review.openstack.org/420866 | 20:37 |
| openstackgerrit | OpenStack Proposal Bot proposed openstack/trove: Updated from global requirements https://review.openstack.org/419362 | 20:39 |
| openstackgerrit | Peter Stachowski proposed openstack/trove: [gate fix] Handle case where hostname ends in .1 https://review.openstack.org/421518 | 20:46 |
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| openstackgerrit | Merged openstack/trove: Add i18n translation to common 2/5 https://review.openstack.org/406159 | 21:24 |
| openstackgerrit | Trevor McCasland proposed openstack/python-troveclient: Add configuration-list to OSC https://review.openstack.org/421536 | 21:29 |
| openstackgerrit | Trevor McCasland proposed openstack/python-troveclient: Add configuration-list to OSC https://review.openstack.org/421536 | 21:33 |
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| openstackgerrit | Merged openstack/trove: Add i18n translation common 5/5 https://review.openstack.org/406164 | 21:58 |
| openstackgerrit | Merged openstack/trove: Add i18n translation to others 2/3 https://review.openstack.org/406326 | 21:59 |
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| openstackgerrit | Trevor McCasland proposed openstack/python-troveclient: Add backup-list to OSC https://review.openstack.org/421553 | 22:01 |
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| openstackgerrit | Trevor McCasland proposed openstack/python-troveclient: Add datastore-list to OSC https://review.openstack.org/421553 | 22:01 |
| openstackgerrit | Peter Stachowski proposed openstack/trove: [fix gate] Run resize-vol and resize-inst for mysql https://review.openstack.org/421563 | 22:28 |
| openstackgerrit | Peter Stachowski proposed openstack/trove: [gate fix] Run resize-* for MySQL only https://review.openstack.org/421563 | 22:31 |
| openstackgerrit | Peter Stachowski proposed openstack/trove: [gate fix] Handle case where hostname ends in .1 https://review.openstack.org/421518 | 22:34 |
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| openstackgerrit | Trevor McCasland proposed openstack/python-troveclient: Add database-list to OSC https://review.openstack.org/421583 | 23:25 |
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