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| SinaMaleki | Hi friends i have a problem and that is my floating ip can not be ping | 10:21 |
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| annesh | I am new here. How do i get the source code? | 15:00 |
| SamYaple | annesh: github.com/openstack/ is the quickest place | 15:01 |
| f10d4 | git clone? | 15:01 |
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| annesh | got it | 15:01 |
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| x220_ | i have been getting hung up on 16.04 issues with auto pilot, I could bypass autopilot and install openstack manually | 17:34 |
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| chris42 | hi guys.. I have a few private OpenStack clouds and ran into an issue on a Grizzly cloud.. I'm unable to attach any volumes or start any instances with volumes attached.. on the controller I get RPC timeout and on the compute I get Failed to connect | 19:07 |
| chris42 | Any advice/ideas? | 19:07 |
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| jidar | heh, grizzly | 19:22 |
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| chris42 | yea :( i have a Liberty one as well.. but not all the instances on grizzly are moved off yet and then this happens today yay | 19:27 |
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| chris42 | anyone around that can help me with my issue? it would be greatly appreciated | 19:47 |
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| DrNexus | chris42: I never touched any Grizzly OpenStack but did you verify your nodes have connectivity to RabbitMQ? | 19:53 |
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| chris42 | DrNexus: yea all the servers could ping eachother and rabbitmq service is running on the controllers | 19:56 |
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| DrNexus | What is your storage backend ? | 19:57 |
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| chris42 | cinder for block, swift for object and glance for images | 20:02 |
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| chris42 | or anyone recommend a company that would do emergency same day support? | 20:06 |
| chris42 | tried calling Mirantis but waiting for sales rep to create an account, so might wait until tomorrow | 20:06 |
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| DrNexus | Do you have any traces I mean something a bit more detailed ? | 20:09 |
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| jidar | yea the cinder scheduler logs and cinder volume logs would be helpful | 20:52 |
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| jidar | what's cinder serving out? iscsi? lvm? etc? | 20:52 |
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| jidar | you generally work out support contracts prior to an emergency :P hahah but I guess you know that | 20:53 |
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| chris42 | haha yeah this is first openstack issue i cant fix myself but yeah obv support contract wouldve been nice :) | 21:02 |
| chris42 | sure let me get you the details | 21:02 |
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| chris42 | DrNexus jidar http://pastebin.com/5413aSFn | 21:03 |
| chris42 | that's a snippet but if you want more details let me know | 21:04 |
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| jidar | you're doing clustered rabbitmq ? | 21:05 |
| jidar | give us a cluster_status and uhh, the other one from each of the nodes | 21:05 |
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| jidar | regular ol' status | 21:07 |
| chris42 | Cluster status of node 'rabbit@controller-93' ... [{nodes,[{disc,['rabbit@controller-95','rabbit@controller-94', 'rabbit@controller-93']}]}, {running_nodes,['rabbit@controller-95','rabbit@controller-94', 'rabbit@controller-93']}] ...done. | 21:07 |
| chris42 | ah status is long to paste.. ill pastebin em | 21:07 |
| chris42 | http://pastebin.com/waxX8rj3 | 21:09 |
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| jidar | >2016-08-21T18:30:23.127127+00:00 compute-90 nova-cinderclient.client DEBUG: Connection refused: HTTPConnectionPool(host='192.154.139.131', port=8776) | 21:28 |
| jidar | this would appear to be a nova-api call that's getting connection refused | 21:29 |
| jidar | can you verify nova-api is running on this host and taking API calls | 21:29 |
| chris42 | sure | 21:29 |
| jidar | oh and make sure the host calling it can make a connection on that port as well, `nc 192.154.139.131 8776` etc. | 21:30 |
| chris42 | ooo you may have something | 21:32 |
| chris42 | the nc for the others dont show any output | 21:32 |
| chris42 | but that one has an empty line | 21:32 |
| chris42 | then i need to press enter to exit | 21:32 |
| jidar | well, all nc is going to do is open a connection | 21:32 |
| jidar | assuming you don't get "connection refused" and can type stuff in, it's likely ok | 21:32 |
| chris42 | this is from nova-api service right? | 21:33 |
| jidar | from? you mean from the server running it? that's fine, you want to test the nova server making that connection I assume | 21:33 |
| chris42 | nah i meant which service was 8776 so i'd restart it to be sure | 21:33 |
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| jidar | nova-api | 21:34 |
| jidar | netstat -nltop | grep 8776 | 21:34 |
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| jidar | should list a python process, and you can ps aux that pid to see what's running | 21:34 |
| chris42 | haproxy for external ip actually | 21:35 |
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| jidar | fine fine, so now you'll have to look at the /etc/haproxy/haproxy.cfg and verify which servers are running nova-api, and restart the service on all of them | 21:36 |
| jidar | or at least test | 21:36 |
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| chris42 | k ill restart on each | 21:37 |
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| chris42 | still same issue | 21:41 |
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| chris42 | oh wait 8776 isnt nova-api's python it's cinder-api | 21:46 |
| chris42 | lemme restart those | 21:46 |
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| jidar | woops | 21:47 |
| chris42 | thanks for the netstat -nltop trick tho.. i didnt realize netstat had the option | 21:48 |
| chris42 | yeah same error after cinder-api restarts | 21:49 |
| RageLtMan | Hmm, seems all compute nodes in a kilo stack (old stack) no longer report their neturon agents. See a top of MessagingTimeout: errors failing to report state on the compute nodes. RabbitMQ is up and other services are fine. Any thoughts? | 21:50 |
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| chris42 | jidar any other ideas of what it could be? | 22:16 |
| jidar | connection refused should be pretty obvious | 22:16 |
| chris42 | yea i dont think it's just connection refused tho.. cause compute has conn refused with max retries.. but cinder did obv get a request and it timed outwaiting on rpc | 22:19 |
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| chris42 | hmm still no luck.. have someone looking into it as well and nothing | 23:45 |
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| chris42 | jidar sorry to bug you again.. but any other ideas? i've been trying to resolve this all day and still nothing :sadface: | 23:47 |
| chris42 | 1 thing i know for sure is im migrating everyone off this cloud next week to new version cause F this haha | 23:47 |
| jidar | you could try rebuilding your rabbitmq cluster | 23:50 |
| jidar | even though it looks good :/ | 23:50 |
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| chris42 | requests work on it tho.. its just the attach volume that fails.. | 23:50 |
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