13:03:38 #startmeeting evoque 13:03:39 Meeting started Wed Oct 14 13:03:38 2015 UTC and is due to finish in 60 minutes. The chair is gongysh. Information about MeetBot at http://wiki.debian.org/MeetBot. 13:03:40 Useful Commands: #action #agreed #help #info #idea #link #topic #startvote. 13:03:42 The meeting name has been set to 'evoque' 13:04:06 hello 13:04:09 、0 13:04:12 \o 13:04:13 hello 13:04:37 https://github.com/openstack/evoque 13:04:45 thank you to register this project 13:04:55 lol 13:05:03 #info project repo is https://github.com/openstack/evoque 13:05:16 #link https://github.com/openstack/evoque 13:05:44 where is liangbo.. 13:06:00 it seems you have set the repo up. 13:06:42 yep 13:06:52 have you register this project with governance site? 13:07:05 i thought that we could start with simple ticket for evoque 13:07:18 * gongysh is looking up the project creator task site 13:09:03 #link http://docs.openstack.org/infra/manual/creators.html#adding-the-project-to-the-ci-system 13:09:20 find the Add New Repository to the Governance Repository section 13:10:00 lawrancejing: have you done it? 13:10:17 i haven't add that 13:10:30 so will you add it? 13:10:51 of course 13:11:20 #action lawrancejing will add project into governance repo 13:11:30 have someone tried the service : http://freshservice.com/ 13:12:05 no for me 13:12:38 did any one? 13:13:14 shake also recommended this one https://www.otrs.com/solutions/?lang=zh-hans 13:13:22 not either 13:13:46 may referance itil 13:13:57 i'm not very clear about adding project into governance repo: Temporary proposal for big tent adoption of senlin--> https://review.openstack.org/#/c/234162/ 13:14:20 ITIL and ITSM 13:14:44 freshservice just like ITSM 13:15:04 ok, a good reference from senlin 13:15:38 https://www.axelos.com/best-practice-solutions/itil.aspx?utm_source=itil-officialsite&utm_medium=redirect&utm_campaign=redirects 13:15:44 #info reference senlin about join big tent at https://review.openstack.org/#/c/234162/ 13:16:53 so we have so many reference sample, it is a good start 13:16:55 Next meeting we should add some agenda..:) 13:17:26 :) 13:17:34 so let's discuss who will cover what reference system. 13:17:52 zhangjn cover itil? 13:18:35 i will cover the freshservice 13:18:51 lawrancejing: great 13:19:10 zhangjn, what about your itil? 13:19:19 so, it is not just a ticket mgmt system? 13:19:20 Good 13:19:38 Good 13:19:43 nick-ma from awcloud, welcome:) 13:20:01 nick-ma: it depends how to define the 'ticket'? 13:20:30 yes, so i just wonder what the project scope is. 13:20:31 nick-ma: when I first see the evoque, a ticket system, I thought about 12306. 13:20:41 it depens, but the evoque is for operations, anyway 13:21:17 gongysh: lol 13:21:40 I will cover ITIL which part of ticket. 13:22:09 agree with nick-ma, we should clearify the project scope 13:22:10 ITIL is so big that I can't cover it. 13:22:13 let us review some famous system, such as itil, freshservice first 13:22:35 zhangjn, we just need ticket part. 13:22:39 or we'll lose ourself。 13:22:47 I can give you more info about ITIL. 13:23:02 cool, thanks zhangjn 13:23:08 after we have some knowledge, we can start define our model. 13:23:46 do we use pecan? 13:23:49 He has studied ITIL for some time 13:24:04 pecan pecan pecan 13:24:23 zhangjn: for fudang university program? 13:24:37 fudan? 13:24:37 #startvote pecan, pecan, pecan 13:24:38 Unable to parse vote topic and options. 13:24:49 #startvote pecan pecan pecan 13:24:51 Unable to parse vote topic and options. 13:24:53 For Tianjin 13:25:16 #startvote pecan paste 13:25:17 Unable to parse vote topic and options. 13:25:42 * gongysh is searching how to start a vote 13:27:05 http://pan.baidu.com/s/1jGHAMZ8 13:27:10 #startvote what teck to form our API? pecan, paste 13:27:11 Begin voting on: what teck to form our API? Valid vote options are pecan, paste. 13:27:12 Vote using '#vote OPTION'. Only your last vote counts. 13:27:48 #vote pecan 13:27:51 this is book for ITIL in my share link. 13:27:53 vote pecan 13:27:58 #vote pecan 13:27:59 vote pecan 13:28:07 # 13:28:11 vote pecan 13:28:18 #vote pecan 13:28:20 start with # 13:28:33 #vote pecan 13:28:34 #vote pecan 13:29:20 liangbo: what teck to form our API? pecan, paste 13:29:34 #showvote 13:29:35 pecan (5): lawrancejing, gongysh, zhangjn, EinstCrazy, nick-ma 13:30:00 #vote pecan 13:30:28 it seems unanimous vote. 13:30:32 #endvote 13:30:32 Voted on "what teck to form our API?" Results are 13:30:33 pecan (6): gongysh, nick-ma, zhangjn, EinstCrazy, liangbo, lawrancejing 13:31:01 ZZzz 13:31:05 so what other stuff to discuss? 13:31:54 #topic open discuss 13:31:57 what' the work of next week? 13:32:17 learn some advanced ticket system 13:32:28 I thought you know what to do. 13:33:02 yep 13:33:38 i suggest to use etherpad for collaboration. any ideas related with project scope need to be recorded and shared with others. 13:33:39 next week, we will have zhangjn, lawrancejing to report new discovery about ticket system. 13:34:23 Well, what should be produced after learning? architecture? 13:34:36 should use etherpad 13:34:46 nice for collaboration 13:34:46 nick-ma, I think we will have it in our project's doc. 13:35:45 etherpad is also good for discuss, after that we will make it into project's doc. 13:36:06 doc is fine, but i prefer etherpad: https://etherpad.openstack.org/p/evoque 13:36:32 make some conclusion into docs. 13:37:10 fine 13:37:31 you decide. 13:37:44 we will use etherpad for daily work tool 13:38:09 #info use etherpad for daily work tool https://etherpad.openstack.org/p/evoque 13:38:25 anything else? 13:38:48 not for me 13:39:29 one more thing, how to promote this project to attract more guys in 13:40:07 any idea? 13:40:10 nick-ma 13:40:54 nick-ma: how does your system resolve the ticket part? 13:41:11 i think we need to make version 0.1 first, define project scope, use cases, functionality/test framework. 13:41:38 we use otrs, an open source ticket mgmt system. :-) so i know about it. 13:42:01 but i have no idea about ITIL/ITSM systems. they are too huge to use for SMB. 13:42:01 nick-ma: project scope is to form a ticket system 13:43:06 redmine is a good ticket mgmt system :) 13:43:23 nick-ma: can you begin to write some use cases? 13:44:38 nick-ma: today I also got some knowledge from OTRS 13:45:04 of course i can. 13:45:16 nick-ma: thanks 13:45:37 #action nick-ma will help to create first use cases. 13:46:03 liangbo, do u have any idea? 13:46:44 btw, redmine doesn't support delegation, afaik. 13:47:20 queue is alos cool from OTRS 13:48:18 I think we should implement the first 0.1, curd just fine. then we talk about BPM part. 13:49:20 liangbo: curd what, don't we need some base models first? 13:49:49 maybe some sample crud 13:50:29 first define the base model of objects and interaction among them. 13:50:35 so the research and crud at the same time 13:51:47 we can set up the pecan framework, and client project 13:52:10 and i could lead the dashboard:) 13:52:38 lawrancejing: sure, that is your dish. 13:53:11 who can set pecan framework? 13:53:44 liangbo? 13:53:47 EinstCrazy? 13:54:24 EinstCrazy, the ATOM guy? 13:54:38 gongysh, don't you think that's an architect work? 13:54:45 I'm YuChangcai 13:54:52 ? 13:55:10 EinstCrazy, got it, Einstain. 13:55:33 ... 13:55:42 liangbo, could you help? 13:55:49 5 more mins ... 13:55:56 diaozhatian 13:55:57 hmm, we'll help you with the work 13:56:06 liangbo's busy with angularjs 13:56:47 ok, let's do it after meeting. 13:56:57 liangbo lead me to the angular way, thanks liangbo 13:57:07 #endmeeting